Frequently Asked Questions
Everything you need to know about shopping with Allermi.
How long does shipping typically take?
Standard shipping usually takes 3-5 business days within the contiguous United States. Expedited shipping options are available at checkout for faster delivery.
What is your return policy?
We offer a 30-day return policy for most items in their original packaging. Please contact our support team to initiate a return and receive a prepaid shipping label.
How can I track my order?
Once your order ships, you will receive an email with a tracking number and a link to the carrier's website to monitor your shipment's progress in real-time.
Which payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and Google Pay for a secure and seamless checkout experience.
Do you offer international shipping?
Currently, we ship to the United States and Canada. We are working on expanding our logistics to support more international destinations in the near future.
How can I contact customer support?
Our customer service team is available via email at support@allermi.com or through our live chat feature on the website from 9 AM to 5 PM EST, Monday through Friday.